Expert domains
IT Helpdesk Technicians
Triage is judgment: what is actually broken, what the user thinks is broken, and which ticket will take the network down if it waits. Show AI how a good tech works a queue.
- $35-$55
- per hour, typical
- Remote
- around your current job
- ServiceNow, Zendesk, Jira
- the software we hire for
What you'll be paid to show
Scoped, recorded sessions in real software. You think out loud; we capture how an expert actually does it.
- Work a ticket queue: triage, prioritize, resolve, escalate, document
- Show how you diagnose the issue behind the issue the user reported
- Demonstrate an escalation with a handoff the next tier can actually use
- Handle the access request that policy says no to and the VP says yes to
What we look for
Recent helpdesk or desktop support experience with a real ticketing system. Certifications optional; queue instincts required.
You already know how the work gets done.
Get paid to show how it’s done.
Apply nowEvery rate is public, paid work is remote, and no AI experience is required.